{"id":2067,"date":"2025-08-17T17:34:41","date_gmt":"2025-08-17T15:34:41","guid":{"rendered":"https:\/\/www.kava-agape.eu\/?page_id=2067"},"modified":"2026-09-29T22:57:30","modified_gmt":"2026-09-29T20:57:30","slug":"reklamacie","status":"publish","type":"page","link":"https:\/\/www.kava-agape.eu\/index.php\/reklamacie\/","title":{"rendered":"V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>1. Obecn\u00e1 ustanoven\u00ed<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Prod\u00e1vaj\u00edc\u00ed:<\/strong><br>Kabale s.r.o.<br>S\u00eddlo: Doudova 319\/29, 147 00 Praha 4 \u2013 Podol\u00ed, \u010cesk\u00e1 republika<br>I\u010c: 11840765<br>DI\u010c: CZ11840765<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Kontakt:<\/strong><br>E-mail: <a href=\"mailto:info@kava-agape.eu\">info@kava-agape.eu<\/a><br>Tel.: +420 733 741 780<br>Web: <a href=\"https:\/\/www.kava-agape.eu\/\">www.kava-agape.eu<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tyto obchodn\u00ed podm\u00ednky upravuj\u00ed pr\u00e1va a povinnosti mezi prod\u00e1vaj\u00edc\u00edm a kupuj\u00edc\u00edm, kter\u00fd uzav\u00edr\u00e1 kupn\u00ed smlouvu na d\u00e1lku prost\u0159ednictv\u00edm webov\u00e9ho rozhran\u00ed e-shopu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kupuj\u00edc\u00ed odesl\u00e1n\u00edm objedn\u00e1vky potvrzuje, \u017ee si tyto obchodn\u00ed podm\u00ednky p\u0159e\u010detl a v pln\u00e9m rozsahu s nimi souhlas\u00ed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. Objedn\u00e1vka a uzav\u0159en\u00ed smlouvy<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Objedn\u00e1vku lze u\u010dinit prost\u0159ednictv\u00edm internetov\u00e9ho obchodu (e-shopu) www.kava-agape.eu. Po odesl\u00e1n\u00ed objedn\u00e1vky obdr\u017e\u00ed kupuj\u00edc\u00ed potvrzen\u00ed e-mailem. Pokud potvrzen\u00ed neobdr\u017e\u00ed, kontaktujte n\u00e1s na info@kava-agape.eu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Smlouva je uzav\u0159ena okam\u017eikem p\u0159ijet\u00ed objedn\u00e1vky prod\u00e1vaj\u00edc\u00edm. Prod\u00e1vaj\u00edc\u00ed si vyhrazuje pr\u00e1vo objedn\u00e1vku odm\u00edtnout, pokud zjist\u00ed z\u00e1va\u017en\u00e9 nedostatky (nap\u0159. ne\u00fapln\u00e9 \u00fadaje, podez\u0159en\u00ed na zneu\u017eit\u00ed).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3. Informace o zbo\u017e\u00ed a cen\u00e1ch<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Ka\u017ed\u00fd produkt v na\u0161em internetov\u00e9m obchod\u011b obsahuje podrobn\u00fd popis v\u010detn\u011b jeho hlavn\u00edch vlastnost\u00ed, slo\u017een\u00ed, p\u016fvodu a doporu\u010den\u00e9ho zp\u016fsobu skladov\u00e1n\u00ed. V\u0161echny nab\u00edzen\u00e9 v\u00fdrobky jsou ur\u010deny k potravin\u00e1\u0159sk\u00fdm \u00fa\u010del\u016fm \u2013 jde p\u0159edev\u0161\u00edm o k\u00e1vu a souvisej\u00edc\u00ed dopl\u0148kov\u00fd sortiment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ceny jsou v\u017edy uvedeny v eurech a zahrnuj\u00ed v\u0161echny z\u00e1konn\u00e9 poplatky v\u010detn\u011b DPH, pokud nen\u00ed uvedeno jinak. Informace o n\u00e1kladech na balen\u00ed a doru\u010den\u00ed jsou zve\u0159ejn\u011bny p\u0159i v\u00fdb\u011bru zp\u016fsobu dopravy v pr\u016fb\u011bhu objedn\u00e1vky.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ak\u010dn\u00ed nab\u00eddky, slevy \u010di d\u00e1rky k objedn\u00e1vk\u00e1m jsou \u010dasov\u011b nebo mno\u017estevn\u011b omezen\u00e9 a plat\u00ed do jejich ukon\u010den\u00ed nebo vyprod\u00e1n\u00ed z\u00e1sob. Ceny uveden\u00e9 u jednotliv\u00fdch produkt\u016f plat\u00ed po dobu jejich zve\u0159ejn\u011bn\u00ed na str\u00e1nk\u00e1ch e-shopu.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4. Zp\u016fsoby platby<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Kupuj\u00edc\u00ed si m\u016f\u017ee zvolit n\u011bkter\u00fd z n\u00e1sleduj\u00edc\u00edch zp\u016fsob\u016f platby:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>p\u0159evodem na bankovn\u00ed \u00fa\u010det (\u00fadaje se zobraz\u00ed po dokon\u010den\u00ed objedn\u00e1vky),<\/li>\n\n\n\n<li>online platba prost\u0159ednictv\u00edm GoPay<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Kupn\u00ed cena je splatn\u00e1 nejpozd\u011bji do 7 kalend\u00e1\u0159n\u00edch dn\u016f od potvrzen\u00ed objedn\u00e1vky, pokud nen\u00ed zvolena online platba. V p\u0159\u00edpad\u011b nezaplacen\u00ed m\u016f\u017ee b\u00fdt objedn\u00e1vka zru\u0161ena.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5. Dodac\u00ed podm\u00ednky<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Zbo\u017e\u00ed je zas\u00edl\u00e1no prost\u0159ednictv\u00edm zvolen\u00e9ho dopravce na adresu ur\u010denou kupuj\u00edc\u00edm. P\u0159edpokl\u00e1dan\u00e1 doba odesl\u00e1n\u00ed je 2\u20135 pracovn\u00edch dn\u016f po p\u0159ijet\u00ed platby.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ceny dopravy jsou uvedeny p\u0159i v\u00fdb\u011bru zp\u016fsobu doru\u010den\u00ed a mohou se li\u0161it podle hmotnosti a zem\u011b doru\u010den\u00ed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kupuj\u00edc\u00ed je povinen zbo\u017e\u00ed po doru\u010den\u00ed zkontrolovat a v p\u0159\u00edpad\u011b po\u0161kozen\u00ed obalu tuto skute\u010dnost ozn\u00e1mit dopravci.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>6. Odstoupen\u00ed od smlouvy<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Kupuj\u00edc\u00ed \u2013 spot\u0159ebitel m\u00e1 pr\u00e1vo odstoupit od smlouvy do 14 dn\u016f od p\u0159evzet\u00ed zbo\u017e\u00ed bez ud\u00e1n\u00ed d\u016fvodu. K tomuto \u00fa\u010delu m\u016f\u017ee pou\u017e\u00edt formul\u00e1\u0159 pro odstoupen\u00ed, kter\u00fd je k dispozici na webov\u00fdch str\u00e1nk\u00e1ch.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Zbo\u017e\u00ed mus\u00ed b\u00fdt zasl\u00e1no zp\u011bt na adresu prod\u00e1vaj\u00edc\u00edho v nepo\u0161kozen\u00e9m stavu, nejpozd\u011bji do 14 dn\u016f od odstoupen\u00ed. N\u00e1klady na vr\u00e1cen\u00ed nese kupuj\u00edc\u00ed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Prod\u00e1vaj\u00edc\u00ed vr\u00e1t\u00ed zaplacenou \u010d\u00e1stku do 14 dn\u016f ode dne doru\u010den\u00ed ozn\u00e1men\u00ed o odstoupen\u00ed, nejd\u0159\u00edve v\u0161ak po doru\u010den\u00ed vr\u00e1cen\u00e9ho zbo\u017e\u00ed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>7. Reklamace a z\u00e1ruka<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Na zbo\u017e\u00ed se vztahuje dvoulet\u00e1 z\u00e1ru\u010dn\u00ed doba.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kupuj\u00edc\u00ed m\u016f\u017ee zbo\u017e\u00ed reklamovat e-mailem nebo zasl\u00e1n\u00edm zbo\u017e\u00ed na adresu prod\u00e1vaj\u00edc\u00edho.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Reklamace bude vy\u0159\u00edzena nejpozd\u011bji do 30 dn\u016f od jej\u00edho doru\u010den\u00ed. O zp\u016fsobu vy\u0159\u00edzen\u00ed bude kupuj\u00edc\u00ed informov\u00e1n.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Prod\u00e1vaj\u00edc\u00ed neodpov\u00edd\u00e1 za vady zp\u016fsoben\u00e9 nespr\u00e1vn\u00fdm pou\u017eit\u00edm, skladov\u00e1n\u00edm nebo mechanick\u00fdm po\u0161kozen\u00edm.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>8. Ochrana osobn\u00edch \u00fadaj\u016f (GDPR)<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Va\u0161e osobn\u00ed \u00fadaje jsou zpracov\u00e1v\u00e1ny v souladu s platn\u00fdmi pr\u00e1vn\u00edmi p\u0159edpisy a pou\u017e\u00edvaj\u00ed se v\u00fdhradn\u011b za \u00fa\u010delem vy\u0159\u00edzen\u00ed objedn\u00e1vky. Spr\u00e1vce je neposkytuje t\u0159et\u00edm stran\u00e1m, s v\u00fdjimkou dopravc\u016f a platebn\u00edch syst\u00e9m\u016f nezbytn\u00fdch pro realizaci objedn\u00e1vky.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Podrobn\u00e9 z\u00e1sady ochrany osobn\u00edch \u00fadaj\u016f jsou dostupn\u00e9 <a href=\"https:\/\/www.kava-agape.eu\/index.php\/ochrana-sukromia\/\">zde<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>9. Z\u00e1v\u011bre\u010dn\u00e1 ustanoven\u00ed<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Tyto obchodn\u00ed podm\u00ednky jsou platn\u00e9 od 10. 8. 2025 a prod\u00e1vaj\u00edc\u00ed si vyhrazuje pr\u00e1vo je m\u011bnit. Vztahy se \u0159\u00edd\u00ed podm\u00ednkami platn\u00fdmi v dob\u011b uzav\u0159en\u00ed objedn\u00e1vky.<\/p>\n\n\n","protected":false},"excerpt":{"rendered":"<p>1. Obecn\u00e1 ustanoven\u00ed Prod\u00e1vaj\u00edc\u00ed:Kabale s.r.o.S\u00eddlo: Doudova 319\/29, 147 00 Praha 4 \u2013 Podol\u00ed, \u010cesk\u00e1 republikaI\u010c: 11840765DI\u010c: CZ11840765 Kontakt:E-mail: info@kava-agape.euTel.: +420 733 741 780Web: www.kava-agape.eu Tyto obchodn\u00ed podm\u00ednky upravuj\u00ed pr\u00e1va a povinnosti mezi prod\u00e1vaj\u00edc\u00edm a kupuj\u00edc\u00edm, kter\u00fd uzav\u00edr\u00e1 kupn\u00ed smlouvu na d\u00e1lku prost\u0159ednictv\u00edm webov\u00e9ho rozhran\u00ed e-shopu. Kupuj\u00edc\u00ed odesl\u00e1n\u00edm objedn\u00e1vky potvrzuje, \u017ee si tyto obchodn\u00ed podm\u00ednky p\u0159e\u010detl [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2067","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/www.kava-agape.eu\/index.php\/wp-json\/wp\/v2\/pages\/2067","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.kava-agape.eu\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.kava-agape.eu\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.kava-agape.eu\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kava-agape.eu\/index.php\/wp-json\/wp\/v2\/comments?post=2067"}],"version-history":[{"count":2,"href":"https:\/\/www.kava-agape.eu\/index.php\/wp-json\/wp\/v2\/pages\/2067\/revisions"}],"predecessor-version":[{"id":2336,"href":"https:\/\/www.kava-agape.eu\/index.php\/wp-json\/wp\/v2\/pages\/2067\/revisions\/2336"}],"wp:attachment":[{"href":"https:\/\/www.kava-agape.eu\/index.php\/wp-json\/wp\/v2\/media?parent=2067"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}